Support Portal: Log in

Last Modified on 2022-12-20 15:40:24 +0100

This article describes how to log into the Power Factors Support Portal.

BluePoint, Greenbyte and Power Factors Support Portal users can login with the same set of credentials. This means that:

  • If a user is logged in to one platform, they can also access the others, and

  • If the user resets their password on one platform, it will also be reset for the others.

  1. Go to and click the Login link in the top navigation bar

  2. Click on the Login here link beside Are you a customer? 1

  3. The user will be presented with the Power Factors login application - enter an email address:

    1. Click Continue, or

    2. Continue with Drive if the option is available:

  4. After clicking Continue, the user will be asked to Enter Your Password and once again, click Continue:

  5. The next screen will ask the user to Verify Your Identity by entering a one-time code from their preferred authenticator app before clicking Continue:

    • They can also check the option to Remember his device for 30 days.

  6. After which they will be redirected to the Power Factors Support Portal home page

1The agent login should only be used by internal Power Factors users, third party providers or contractors.

For specific instructions on how to:

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