Support Portal: My Profile

Last Modified on 2022-12-20 15:50:47 +0100

In this article:

Profile Menu

Once a user is logged in, they will be able to see their initials or Profile picture in the top navigation bar. Clicking on this will open a menu with the following options:

  • My Profile

  • Sign Out

My Profile

Choosing My Profile will enable the user to Edit Profile or Change Password.

Edit Profile

With the exception of Email and Company, users will be able to update and Save the following fields:

  • Full Name*

  • Title

  • Work Phone

  • Mobile Phone

  • Time Zone

  • Language

They will also be able to Change or Remove their Profile Picture.

*Required field.

BluePoint, Drive, Drive O&M, and Greenbyte users should NOT use the Change Password button.

Users with Single Sign On who wish to update their credentials should instead follow the instructions described in Reset Password: Support Portal, Greenbyte & BluePoint.

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